About

About The Author

I am Mark Parreñas and I am a
natural born Filipino. I finished a degree in BS Management Information
Systems in the Ateneo de Manila University and started working in a
business process outsourcing company right after I graduated from
college in 2005. I started off as a software functionality analyst and
eventually moved up being a team leader of a global product database
support team. I have always worked in the same company ever since.

I live within Metro Manila and if I’m
not at home surfing the net, I can usually be found window shopping in
hobby stores around the metro particularly those in Greenhills, San
Juan where most of my favorite stops are located.

I also build the occasional model kit
when I have the time, patience and resource to do so but lately, my
fascination has been more towards action figures and chibi figurines.

Work

Current Employer: Sykes Asia Incorporated – Emerson Process Management Account

Years at Work: From 2005 to the Present, Team Leader – Global Product Database, Global Support Team, EPM Web Support

Responsibilities:

• Support includes product database maintenance
• Ensure accuracy and cleanliness of data
• Input new data, impose rules or lift rules according product and engineering needs
• World areas supported include Asia Pacific and Europe
• Team consists of product database engineers trained in J.D. Edwards and Oracle
• Occasional skeletal support for Asia Pacific and North American counterparts